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Global Crossing Receives Two ATLANTIC-ACM 2008 Global Wholesale Carrier Excellence Awards
Florham Park, N.J. - January 17, 2008 -- Global Crossing (NASDAQ: GLBC), a leading global IP solutions provider, today announced that it has received two ATLANTIC-ACM 2008 Global Wholesale Carrier Excellence Awards, ranking first place in the Sales Representatives and Voice Product Price categories. ATLANTIC-ACM, a leading telecommunications research consultancy, announced the awards during the 30th annual Pacific Telecommunications Council (PTC) conference in Honolulu, Hawaii.
The awards were based on hundreds of wholesale customer evaluations of global carriers for the 2008 edition of ATLANTIC-ACM's Global Wholesale Carrier Report Card, which has become a critical benchmarking survey in the competitive long-distance industry. Now in its 11th year, the annual survey asks carrier reseller customers to rank approximately 15 service providers in categories including brand, sales representatives, provisioning, network performance, customer service, billing, and numerous product quality and price categories.
"We're honored to receive this industry distinction, and thank our customers for the recognition in these two categories of market-leading performance," said Gary Breauninger, Global Crossing's chief marketing officer. "These two first place rankings validate the competitiveness of Global Crossing's value proposition in the global wholesale market. They confirm that we offer a differentiated capability, superior customer experience and consistently higher levels of customer satisfaction."
In 2006, Global Crossing ranked first in the data products and pricing category (along with another wholesale carrier). In 2004, Global Crossing again received a first-place ranking in the products category, but also received high marks in the provisioning, customer service, billing, account management and pricing categories.
"Global Crossing has again shown their customers admire their highly competitive value proposition, as well as the attention and focus on customers shown by their sales organization," stated Dr. Judy Reed Smith, ATLANTIC-ACM's chief executive officer. "We congratulate Global Crossing for their 2008 Global Wholesale Report Card showing."
Global Crossing delivers voice, data and IP services through a streamlined global delivery model that offers customers prompt procurement and provisioning. Premier dedicated customer service is provided from state-of-the art network operations and call centers worldwide on a 24-hour basis, seven days a week.
ABOUT ATLANTIC-ACM
Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry, and long-term planning.
ABOUT GLOBAL CROSSING
Global Crossing (NASDAQ: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects approximately 390 cities in more than 30 countries worldwide, and delivers services to approximately 690 cities in more than 60 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of data, voice and security products to approximately 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Its Professional Services and Managed Solutions provide VoIP, security and network consulting and management services to support its Global Crossing IP VPN service and Global Crossing VoIP services. Global Crossing was the first global communications provider with IPv6 natively deployed in both its private and public backbone networks.
Please visit www.globalcrossing.com or blogs.globalcrossing.com for more information about Global Crossing.
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Statements in this press release about expected future events and financial results are forward-looking and subject to risks and uncertainties that could cause the actual results to differ materially, including risks referenced from time to time in the company's filings with the Securities and Exchange Commission. Global Crossing undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contacts
Kate Rankin
+ 1 973 937 0417
PR@globalcrossing.com
Fernanda Marques
Latin America
+ 55 11 3957 2042
LatAmPR@globalcrossing.com
Jo Graves
Europe
+ 44 (0) 1256 858 403
EuropePR@globalcrossing.com
Analysts/Investors Contact
Suzanne Lipton
+ 1 800 836 0342
glbc@globalcrossing.com
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