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Throughout the year, Global
Crossing hosts special invitation-only
events to highlight market expansions,
analyst news, and other topics of interests
to help carriers manage their business.
This quarter, Global Crossing is hosting an
invitation only inauguration ceremony of its
Global Interconnection Center in Monterrey,
Nuevo León, on September 22, 2006.
Global Crossing continues to expand our
network and offer more value add services to
enable carriers to keep an edge above the
competition. The two
articles below outline these exciting
expansions for this quarter: 1) Introduction
of Hosted IP Voice Service, 2) Network and
Pop Expansions.
Global Crossing Introduces Hosted IP Voice
Service
Now, UK businesses of any size can receive
the same features and benefits of a hosted
IP voice solution from Global Crossing
thanks to a new capability it has
introduced. Using the TeleWare Hosted IP
Centrex solution, Global Crossing UK-based
carrier customers can now resell this
service to their enterprise customers inside
the UK without having to purchase a PBX, pay
upfront, and or find a hosting facility.
This solution offers end users a long list
of benefits, including:
· Scalability
– Users pay for what they use because it’s a
hosted solution that’s paid for on a
per-user/per-month basis.
· Functionality
– It supports a more mobile and flexible
workforce by providing PBX-like features
regardless of whether the user is on their
office phone, home phone or mobile phone.
The service establishes a complete profile
for each user, so the system can deliver
them the capabilities they designate.
· Cost
Savings
– The service has the potential to reduce
the costs because all on-net calls are free
of charge. In addition, by consolidating
their corporate networks onto one IP
network, voice and data can be converged and
delivered in a more efficient,
cost-effective manner.
· Improved
Competitiveness – By using a hosted IP Centrex solution, the emphasis is placed
on completing calls as often as possible.
Intelligent numbering will help businesses
present a more professional face to the
caller, improving its image and ability to
compete.
Other key features of this service include:
· Virtual PBX
capabilities that provide the same features
as a site-based switch without the need for
on-site equipment.
· Unified Messaging
that enables all voicemails and faxes to be
delivered to one mailbox, regardless of
whether the user is on their office, home or
mobile phone. Messages can be sent as an
email into a users Outlook (or other email
system), allowing for playback of messages
and viewing of faxes from the PC.
· Intelligent Numbering
that supports a remote workforce. The
solution will let them establish one number
on their business card for callers or people
sending faxes to dial. Calls will then track
down the user depending on which phone they
have registered.
· Access via the web
allows users to change their setup options,
record a new daily greeting or retrieve
messages.
· Integration with existing technology
lets the customer retain certain equipment
and technology while they add functionality.
· Soft Phone capabilities
run on the PC, helping users gain more
flexibility from the systems features even
when they are away from the office.
In addition, this solution also includes
more advanced capabilities, such as
Interactive Voice Response, Contact Centre
applications, voice dialing, and speech
recognition.
Expanding the Core Network
and Service Reach
Investment in Core Capacity Continues
MAC
PAC
UK Core
IP Super Core
New Global Crossing Pop
Locations
ARs for Internet Services
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New locations- Brussels,
Helsinki, Munich, Madrid, Newark, New
York, and Toronto
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10 GigE - Amsterdam,
Ashburn, Atlanta, Copenhagen, Dallas,
Frankfurt, Houston, London, Los Angeles,
Madrid, New York, Oslo, Paris, Santiago,
San Jose, Sao Paulo, Stockholm,
Sunnyvale
PRs for IP VPN
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New locations -Amsterdam,
Brussels, Dublin, London, Los Angeles,
London (Slough), Los Angeles, Tampa, &
Toronto
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Additional routers in
existing locations to provide diversity
Extending the Network and
Service Reach
2006 Additions
Upcoming expansions
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