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Video Clips
Education Sales Management
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Customer comments on our creative approach to solving their communication problems by delivering a combination of collaboration and traditional voices services.
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Education Sales Management
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Customer comments on how Global Crossing took the time to understand their business and listen to their challenges and then provided solutions that matched their requirements.
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Education Sales Management
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Customer wanted to upgrade their image and need a new telephony switch to support collaboration services, and how Global Crossing was able to meet their requirements.
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Education Sales Management
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Customer comments on how they are still in growth mode using collaboration services and how usage has doubled in past year as their employees have realized how easy they are to use and the high quality of the service. They expect usage to continued rapid growth as travel expenses for face-to-face meetings continue to rise.
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Education Sales Management
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Customer states that Global Crossing is a better alternative than other carriers because they feel they have a partnership with us, we understand their business, and help them achieve their business objectives.
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Education Sales Management
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Customer implemented MPLS network for VoIP and redundancy connecting four locations with objective to avoid outages which leaves their 150 call center agents helpless.
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Education Sales Management
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Customer mission was to create an ideal work environment and culture where employees would not be forced to travel and be away from home for internal meetings, and how Collaboration services met this need.
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Education Sales Management
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Customer states how our support team is receptive to going the extra mile; unlike other vendors and why he wants to work with us more often, and how our responsiveness helps them achieve their goals.
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Education Sales Management
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Customer states "Our first implementation went off without a hitch, which was a complete shock to me…" because in 20 years of experience he's been accustomed to problems associated with installs. "This support is a reason I'm a huge Global Crossing advocate."
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Education Sales Management
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Customer appreciates the hands on support he receives from his account manager "It starts with Mario… " he's very responsive; he gets me in touch with all the right people, I don't have to fill out forms, and file web based reports" they make it easy to work with them unlike other carriers.
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Education Sales Management
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Customer states how Global crossing is a key vendor and critical to their success - "If our service fails - our clients will not use us..." Global Crossing is paramount to our success.
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Education Sales Management
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Customer affirmation: "The reason I stay with GC is because of service". I get calls from other carriers, but "I don't ever think of moving off them …their service is second to none."
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Education Sales Management
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Customer states: We'll expand out network infrastructure; we're growing 30 - 40 % per year; we always want alternative carriers for redundancy, but majority of new services will be with Global crossing going forward.
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Education Sales Management
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Customer comments: "uCommand is a great customer portal…"; It's ability to be customized is great; we can separate out our domestic calling from the international calling which helps us audit our services.
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Education Sales Management
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Customer compares Global Crossing to other providers: We are a medium sized company…but we get the same service from Global Crossing as the larger carriers give their clients who are much bigger than us, and when I use a larger carrier - it's much harder to get a response. Global Crossing understands my business.
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Banco Santander
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Customer comments on their requirements for global reach with emphasis on Latin American territories.
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Banco Santander
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Customer comments on Global Crossing's customer service.
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British Council
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Customer comments on their requirement for a "service provision" versus "bandwidth."
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Foreign Commonwealth Office
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Customer comments on GC's network as one of the most wide-spread and advanced networks anywhere in the world.
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Foreign Commonwealth Office
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Customer comments on their satisfaction with Global Crossing, and the on-going performance, and reliability of the well-managed network.
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Foreign Commonwealth Office
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Customer comments on the excellence of their Global Crossing account team.
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Foreign Commonwealth Office
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Customer comments on their overall satisfaction with their Global Crossing service.
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Northrop Grumman
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Customer comments on the flexible management ability of the Global Crossing MPLS VPN.
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Northrop Grumman
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Customer comments on Global Crossing's global reach and ability to get technical coverage to every location imaginable.
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Northrop Grumman
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Customer comments on Global Crossing's approach to bringing a portfolio of people, including Sales, NOC OPs, Help Desk and Engineering, to the table, to jointly resolve any issues, should they arise.
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